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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
 Can I change the width of the side boxes?To change the width of the sidebox columns you will need to do the following, Open your... Views: 1173 |
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Can I disable the welcome email so that it does not get sent to new customers? There is not a switch to turn off the welcome email, at this time ... You would need to edit the... Views: 1246 |
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Can I remove the number of items shown on the catagory menu. Yes, for switching off the catagory count you will need to login to your shops admin and do... Views: 1157 |
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Can I set up postage rates by amount i.e. items up to £10 £1.50 and so on? What you will need to do is: go to your shop admin area, hover over 'modules' and... Views: 956 |
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Can I skip the shipping selection page when shipping is free? Set all products as free shipping in by editing each one and setting the button in the middle of... Views: 1010 |
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How to remove the number of items shown on the menu. Yes, for switching off the catagory count you will need to login to your shops admin and do the... Views: 619 |
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How can I disable the gift certificates. Log into you shops admin. Hover over 'modules' and click 'Order Totals' Gift... Views: 953 |
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How can I switch the categories-tabs menu ON/OFF You can switch it on or off by doing the following: First Log into your stores admin area... Views: 656 |
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How do I add a featured product to my store? * Please Note: you will have to make sure the product is already listed in your shop. Then:... Views: 755 |
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How do I add multiple images to a product? A product owns 1 filename ... Example: You load via the new product page an image file called:... Views: 894 |
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How do I add/create a new template set? First, you need to make a new directory for your custom template files. Open:... Views: 712 |
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How do I change my meta tags & description? To do this you will need to connect to your hosting account using your preferred FTP... Views: 804 |
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How do I change the colors and fonts? Start by opening the style sheet in your favorite text editor:... Views: 828 |
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How do I change the welcome email my customers get? Say, for example, you wish to change the welcome email text because you do not plan to use the... Views: 748 |
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How do I change the width of the template? V1.2.x using your ftp program, Open the following location:... Views: 648 |
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How do I change the width of the template? V1.3.x Open the following location using your ftp program / File Manager.... Views: 730 |
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How do I configure the taxes? Step 1 1) Admin -> Locations/Taxes -> Zones Definitions -> Insert 2) Zone Name: Colorado... Views: 607 |
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How do i customise the emails that are sent? The HTML emails are run by templates that can be found in the /email folder. on your hosting... Views: 1042 |
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How do I disable the category counts? Open your Admin. Hover over the Configuration in the top menu, choose My Store.... Views: 1956 |
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How do I enable free shipping for orders more than £XX? Open your Admin Hover Over Modules Select Order Total Select Shipping from the... Views: 1280 |
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How do I get my images larger on individual Product Listings 1) Login to your main admin area 2) Hover over Configuration and click on 'Images' 3) Find the... Views: 759 |
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How do I log into the shops admin control panel? 1. Go to www.your-store-address.com/admin 2. Enter your username and password. 3. Click... Views: 878 |
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How do I put a product on special? 1. Go to the 'Catalog' menu and choose 'specials'. 2. Click 'new product'. 3. Select the... Views: 1011 |
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How do I remove and re-arrange the sideboxes? Open your Admin. Point your cursor at "Tools" on the menu bar. Choose... Views: 1237 |
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How do I sell downloadable products? Hover over Catalog and click on Option Name Manager A new page will load, now create an Option... Views: 1208 |
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How do I set up Banner Ads? You can control your banners in Admin->Tools->Banner Manager. You will see that you can... Views: 1065 |
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How do I set up gift certificates? In the Admin, make a new category called Gift Certificates. Add a product to the category... Views: 1184 |
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How do I set up Paypal to return to my store automatically? Log into your PayPal account and go to My Profile. Click on "Website Payments... Views: 1213 |
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How do I set up the zones shipping module? By default, the module comes with support for 3 zone. This can be easily changed by editing the... Views: 1314 |
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How do I set up VAT UK Tax Heres how to do it, and I am assuming here that you want to have VAT added for goods... Views: 1295 |
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How do I turn off Reviews and/or Tell A friend? Open your Admin. Put the cursor over Catalog on the top menu. Choose Product Types... Views: 1263 |
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How do I use the per-product meta-tags feature? When going through the Catalog/Products ... looking at the Products ... there is a new black or... Views: 894 |
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How to add extra pages There are a few different things you will need to do to add extra pages. 1) What you will need... Views: 1360 |
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How to get rid of added to the catalogue on such a day. To do this you need to log in to your admin area, Hover over catalog and click on product... Views: 1050 |
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how to get rid of added to the catalogue on such a day? To do this you need to log in to your admin area, Hover over catalog Click on product... Views: 1048 |
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How to I export my products to a CSV file? You can export your products to a CSV file by doing the following: Log into your main... Views: 1215 |
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How to setup my configuration to ensure only UK customers can select cheque/postal order option. Thanks to Anne Fryer for this one. :) When viewing the Cheque/Postal order module set up there... Views: 2000 |
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I want to give my products different shipping costs. This can be done in versions 1.3x by doing the following: 1) In your admin, go to modules and... Views: 1256 |
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My shipping is figured wrong, it is 3 pounds too heavy Any shipping module that uses weight for the calculations also takes into account a built-in... Views: 956 |
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Not show the weight, inventory count, manufacturer, etc. on my product detail page? Open your Admin. Hover cursor over Catalog on the top menu. Choose Product Types from... Views: 637 |
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Remove the number of items shown on the catagory menu. For switching off the catagory count you will need to login to your shops admin and do the... Views: 755 |
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Setup Google Checkout Payment Module / ANALYTICS Setting up google checkout Now you have google checkout installed you will now need to set it... Views: 937 |
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Use a background image rater than colour This can be done but you will need to edit your stylesheet you can download it from your site... Views: 1992 |
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Where are the shop buttons hiding & how do I change them? The list of buttons is in: public_html/shop/includes/templates/classic/buttons/english/ Create... Views: 891 |
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